The second-hand marketplace Members Express Anger About Size Updates
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has updated its measurement guidelines for female and kids' apparel but did not contact every member regarding the update.
Online Platforms Response
Countless users and merchants are posting online stating that platform listings now display an altered size classification compared to what was initially listed because of the remapping.
Vinted explained the new system was more in line with other platforms.
They have suggested members to review their products and manually change the size where appropriate, resulting in member annoyance.
Size Classification Changes
Before the change, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size was formerly size 12 but is now a UK 16-18.
User Experiences
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, said garments she listed with size 14 tags were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she stated.
Necessary Adjustments
Charlotte Lunn, located in England, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she stated.
Platform Context
The app has more than 100 million users, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: previously, Vinted reversed a change to its shipping options due to shopper criticism.
